Our Delivery and returns Policy

We aim to despatch all our orders within 5-7 working days, however please allow up to 8-10 working days. All our packages are insured to the relevant amount and should you package not arrive please contact us and we will be happy to help you. We use Parcel2Go for all of our orders.


if you wish to return or exchange an item, please send to the following address, The HorseFace, Par Farm, Par, Cornwall, PL24 2AE.

The cost of returning an item is not covered by us, we advise you use a signed for service as we are not responsible for any lost parcels being returned to us. The items must be returned within 14 days of receipt and must be in the same condition and unworn as when we sent them out.